UX: How not to design a form

Here’s an interesting example of form design for the web. It’s interesting because it’s the wrong way to do it.

Screenshot of form asking for confirmation of email address, but not password

UX Doesn’t Have To Be Difficult

Most of the time UX is just common sense. The designer here has asked for confirmation of an email address. Email addresses are collected in plain-text. The user can see what they typed and, if they typed it wrong, they can go back and correct the issue. So why ask for confirmation? There’s simply no need.

Worse still they haven’t asked for confirmation on the password. The password is obscured while it is typed. The user cannot see what they are typing and, if they make a mistake, will have no way of knowing unless forced to confirm the password.

Please, people of the world, if you’re designing a form for the web employ common sense!

About Matt Lowe

Matt Lowe is a WordPress web designer / developer based in Newbury, Berkshire. After 8 years of doing the nine-to-five for other companies and watching them make the same mistakes over and over he set out in business on his own, forming Squelch Design to help businesses get online and make money.

One comment on “UX: How not to design a form

  1. Hi, further to your China registration scam, I’ve received this today. I googled the names and came up with your blog. I’d like to thank you for posting this, it’s save me time worrying and following it up :-)

    (This is a very important case, so please transfer this email to your CEO or appropriate person. Thanks a lot.)

    Dear CEO/Principal,

    We are the department of Asian Domain Registration Service in China. Here I have something to confirm with you. We formally received an application on November 3, 2014 that a company claimed “Daotian & Trend Company” were applying to register “dearnesidepress” as their Net Brand and some “dearnesidepress” Asian countries top-level domain names through our firm.

    Now we are handling this registration, and after our initial checking, we found the name were similar to your company’s, so we need to check with you whether your company has authorized that company to register these names. If you authorized this, we would finish the registration at once. If you did not authorize, please let us know within 7 workdays, so that we could handle this issue better. After the deadline we will unconditionally finish the registration for “Daotian & Trend Company” Looking forward to your prompt reply.

    Best Regards,

    Alex Dong
    Senior Consultant Manager

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